Privacy Policy

At Malpani Group, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or projects. Please read this policy carefully. By using our services, you consent to the practices described herein.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, contact details (email address, phone number, postal address), and other relevant information when you register with us, inquire about a property, book a unit, or engage with our services.
• Technical Information: We may automatically collect non-personal information such as IP address, browser type, device information, pages visited, and browsing behavior through cookies and similar technologies when you visit our website.
• Cookies: We use cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings, though this may affect website functionality.

2. How We Use Your Information

• To provide you with our services, process inquiries, and facilitate property bookings.
• To respond to your questions, requests, or complaints and improve customer service.
• To personalize your experience and improve our website and services.
• To send service-related communications, including booking confirmations, project updates, and important notices.
• With your consent, to send marketing communications about our projects, offers, and events. You may opt out at any time by following the unsubscribe instructions in the communication or contacting us directly.
• To comply with legal obligations, including RERA requirements, and to protect our rights and interests.

3. Information Sharing and Disclosure

• No Selling of Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
• We may share your information with affiliates, trusted service providers, and business partners who assist us in delivering our services (such as website hosting, analytics, and payment processing), subject to confidentiality agreements.
• We may disclose your information if required by law, court order, or government request, or to protect our rights, property, safety, or the rights of others.
• In the event of a merger, acquisition, or asset sale, your information may be transferred under the same privacy commitments.

4. Data Security

• We employ industry-standard security measures, including SSL encryption, firewalls, and access controls, to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
• While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security practices.
• In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.

5. Your Rights and Choices

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if inaccurate.
• Deletion: You may request deletion of your personal information, subject to legal retention requirements (including RERA documentation).
• Opt-out of Marketing: You may opt out of receiving marketing communications by clicking the unsubscribe link in emails or by contacting us directly.
• Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• To exercise any of these rights, please contact our Grievance Officer using the details provided below. We will respond within 30 days.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations (including RERA requirements), resolve disputes, and enforce our agreements. Typically, inquiry data is retained for up to 24 months after last interaction, after which it is anonymized or securely deleted.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to such external sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites.

8. Children's Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children under 13. If we discover we have inadvertently collected such information, we will delete it immediately.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website, with the "Last Revised" date updated accordingly. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Grievance Redressal and Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our designated Grievance Officer: